Can I have a Pizza with no sauce or cheese, please? SAY WHAT? We've heard it all. Because you're an outstanding Food & Beverage professional you'll know exactly how to deal with such requests (believe me, there will be weirder) ? this means you won't be scared of the unknown, you'll actually love it You'll also know Angela, (one of your favourite regulars) is partial to trying whatever special is on the menu, so she gives you the nod and you have it on order; but you'll be just as passionate about ensuring each and every guest who passes through GNH, receives the same treatment, paying attention to those little details, that makes them leave with a smile. What will I be responsible for as a Food & Beverage Assistant at GNH? You'll have a lot on your plate as a Food & Beverage Assistant with the following: Being trusted to constantly strive to deliver an outstanding guest experience Offering recommendations to your guests, going above and beyond to make everyone's day ? a (large) cup of coffee for Lucas, as you noticed his new-born baby is grouchy? No problem Being personable and engaging with our guests in a service style that is relaxed yet professional Developing relationships with all of our guests, getting to know them and remembering the details that will create memorable experiences for each and every one of them Have an interest in F&B with a passion to develop your knowledge further Striving to become an integral member of a committed team, ensuring each member takes pride in their work and communicates with one another. Is this Food & Beverage Assistantstaff role right for me? You'll already be an experienced Food & Beverage Assistant in the hospitality industry, ideally within the luxury space. Most importantly you'll be energetic, enthusiastic, and people-focused and you'll have a keen desire to learn all the details about your hotel and how you can utilise its facilities to deliver an outstanding service. What's in it for me? Discounts across retail, restaurants, events etc (because we know life isn't just about work) Family and Friends discounts in hotels across the Kew Green Hotels estate Leisure Club / Gym free membership International Travel at Employee Rate for other branded hotels within our brand family (and you're not just limited to good old Britain ? our family has hotels that span all over the world) Parking on site for free Meals for free on shift ? hard work is hungry work Progression and room to grow, with opportunities across the UK and internationally Uniform provided Flexible attitude and working hours. GNH Great Northern Hotel, Kings Cross, London. Opened in 1854 as the world?s first great railway hotel, it was the work of Lewis Cubitt, iconic architect of Victorian London. After laying dormant for many years the hotel went through an extensive refurbishment program and reopened in 2013 before joining the Tribute Collection by Marriott in 2015. The hotel features 88 boutique bedrooms and five food and drink outlets, including Anthracite ? the areas first martini lounge, Plum Spilt milk ? one of London?s finest destination dining restaurant and the GNH bar ? a classic continental bar. What does it mean to be part of Kew Green Hotels? Irrespective of whether we are passing on a sales lead, creating an on-trend specials dish or simply looking after guests and employees, here at Kew Green we believe that the details matter. We know that each and every member of our team consistently pursue outstanding ? and we have a firm belief in trusting our teams to find innovative and unique ways to do this. And in return? Not only do we offer a highly competitive benefits package, but through our career opportunities and development, we also support you wholeheartedly on your own personal pursuit of outstanding. With 75 hotels (and counting) in our UK portfolio, we are passionate about embracing change, whether it be new brands, hotel refurbishments or transformation projects ? we love it all. Our teams work together collaboratively to reach our goals as a ? you guessed it ? family. To be a great fit for us, you too will demonstrate a passion for change that will be rewarded with both national and international opportunities across a range of brands including IHG ? vocoTM, Holiday Inn, Express and Crowne Plaza, Marriott and Hilton Hotels & Resorts.