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Food and Beverage Duty Manager

Post Date: 08/17/2018
End Date:  08/19/2021
Recruiter: Park Plaza London Waterloo
Location: South East London, Greater London
Salary: Unspecified
Job category: Fresh Produce
Employment type: Any ,
Employer or agency: Direct Employer
Job role: Food and Beverage Duty Manager
Job reference: 915302704

Love providing great service and being part of uplifting moments? Take the next step in your career with us as a Food and Beverage Duty Manager at Park Plaza London Waterloo . Park Plaza is the ideal location for you to develop your skills as Food and Beverage Duty Manager and shine in a collaborative team environment. Description of the Company: At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We?re always striving for excellence and know that as we invest in our team members, they?ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you?ve come to the right place. Main role and objectives: The Food and Beverage Duty Manager at Park Plaza London Waterloo will play a key role in the food and beverage experience of all guests visiting our outlets. You will oversee all outlets on a day to day basis acting as the main point of contact for all guests and colleagues, communicating messages to other departments when necessary. Your responsibilities: Ensure guest satisfaction throughout the food and beverage outlets through communicating and coordinating with all departments and managers. Be the first point of contact for our guests at all times, deal with any queries promptly and pleasantly. Having a significant floor presence ensuring to meet our guests needs throughout all outlets including our Illy coffee shop. Completing brand standard checklists and ensuring all outlets are meeting or exceeding the desired expectation. Providing support, coaching and training to team members. Maintain consistently high service standards and lead by example by looking for ways to exceed guest expectations. Ensuring all guests leave all outlets satisfied. What we are looking for: Enthusiastic and cheerful individual who is passionate about exceeding expectations. Someone who is great at creating and maintaining positive and productive working relationships. Someone who enjoys working in a fast paced working environment while leading from the front. Ideally the candidate would have previously worked in a hospitality environment. Service minded individual who has a passion for hospitality. Park Plaza isn?t just a great place to work - it?s a great place to take your career to the next level We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits. You?ll also be invited to an ?Inspiring Stay? in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Radisson Hotel Group hotels worldwide From the everyday uplifting moments to huge achievements and everything in between, we?re there every step of the way. Park Plaza. Be part of it. This job was originally posted as www.caterer.com/job/82634419


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