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Food and Beverage Manager

Post Date: 09/30/2019
End Date:  10/20/2022
Recruiter: Additional Resources Ltd
Location: Kendal, Cumbria North West England
Salary: Unspecified
Job category: Fresh Produce
Employment type: Any ,
Employer or agency: Direct Employer
Job role: Food and Beverage Manager
Job reference: 1273143258

Food and Beverage Manager - Cumbria Salary: Competitive The Company 4 star luxury hotels, recognised for the warmth of their welcome, unrivalled personal attention and excellent service. Renowned for well-trained and attentive staff, the exclusive hotel offer an excellent selection of award-winning locally sourced food, wines and local beers. All with modern, well-appointed rooms and facilities, it is understandable why so many guests return time and again. The Role As Head of Department (HOD) for the Restaurant, Banqueting and Bar department, you will be responsible and accountable for provision of a first class and successful service for all food and beverage activities within the business. Responsible for all front of house F&B staff, you will provide leadership, motivation and guidance to enable high levels of commitment and customer service, so ensuring all employees under your control consistently achieve the highest product and hospitality service standards. Maximise sales across all food and beverage products and areas through developing a ?sales & service culture? throughout the department which promotes table bookings, bar spend, up-selling, repeat custom etc. Work closely with Reception Manager/ team on maximising table bookings Develop, define and implement relaxed yet impeccable service standards in all Food and Beverage service areas, ensuring a consistent, flawless and exceptional customer delivery every time. Build, manage and develop a high performing Food and Beverage service team, through strong leadership, motivation, training and exceptional customer and service standards. Control and manage all costs ? particularly wages, working replacements and beverage cost of sales- at all times and in accordance with budget. Ensure a great ambiance and atmosphere in all service areas, ensuring it is clean, serviced, loved and well maintained at all times Essential Skills & Requirements: Possess management abilities to run a department in terms of personnel, time management and budget whilst putting the customer at the heart of all we do. At least 2 years' experience in a similar position within the hotel industry, involving a fast paced environment. Some degree of numeracy enabling immediate understanding and calculation of financial impact of decisions made and managing a team to produce the required level of service within any agreed budget constraints. Experience of working as Restaurant Manager in an AA Multi Rosette restaurant, and capable of maintaining these standards. Strong knowledge and experience of working and managing weddings, conferences & banquets. Previous experience and ability to manage, mentor and train staff to ensure the correct level of delivery of service to guests. In depth knowledge of food & beverage service, food & wine matching. Possess basic IT skills to communicate via e-mail, and update company records and databases. Knowledge of Rezlynx. Knowledge of essential legislation affecting the F&B department activities such as Food Safety & Health & Safety. Personality & flair, you must be someone who naturally thrives amongst people. Makes guests their number one priority and goes above and beyond at all times to enhance the customers experience. Has a genuine passion for customer service, wants to be around customers to deliver excellence and has an outgoing and bubbly personality. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

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