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Food and Beverage Supervisor - Crowne Plaza Docklands- Maternity Cover - Crowne Plaza Docklands

Post Date: 12/03/2019
End Date:  12/05/2022
Recruiter: RBH
Location: South East London, Greater London
Salary: Unspecified
Job category: Fresh Produce
Employment type: Any ,
Employer or agency: Direct Employer
Job role: Food and Beverage Supervisor - Crowne Plaza Docklands- Maternity Cover - Crowne Plaza Docklands
Job reference: 1334115423

Food and Beverage Supervisor At Crowne Plaza Docklands we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. Crowne Plaza London Docklands offers 210 bedrooms and 4-star accommodation in one of London?s fastest growing districts and the heart of the 2012 iconic sporting victories, with 8 modern meeting rooms. We are just minutes from key event locations such as the ExCeL Exhibition Centre, The O2 Arena and Stratford City. The hotel accommodation offers a perfect place to stay in London, making us the number one choice for a London City Airport hotel connection. With good transport links, the hotel can be easily accessed by public transport. Royal Victoria train station is about 2 minutes? walk to the hotel. Our employees have been playing a tremendous part in the hotel and our team success, from our employee engagement being above 92%. The Docklands Suite is the largest of the meeting rooms and also has the facility to be partitioned into East and West Docklands giving you flexibility and the option to use one room for two purposes. The room also has a civil ceremony license and with the stunning backdrop over the Royal Victoria Dock, we were awarded in 2018 with a Gold accreditation for overall satisfaction by BDRC, ranking us in the top 4 within our portfolio. We are currently looking for a motivated, professional individual with personality and passion to join our winning team. An exciting opportunity has arisen for a full-time Food and Beverage Supervisor Maternity Cover to join an amazing team, reporting to the Food and Beverage Manager. As Food and Beverage Supervisor you will be responsible for the food and beverage operation, overseeing the restaurant, bar and conference and banqueting departments. You will ensure the smooth running of the Food and Beverage department, as well as serving guests with the Food and Beverage department. You will also maximise guest satisfaction and food and beverage profitability. You will lead, motivate and inspire your team in meeting and exceed guest expectations. We are looking for an energetic and highly motivated individual with proven experience within the hotel industry. On every occasion the Food and Beverage Supervisor is a key member of our food and beverage team. The successfully recruited Food and Beverage Supervisor will have had previous experience within the same capacity role. Able to run weddings and events and all aspects of the food service. As Food and Beverage Supervisor you must be self-motivated and be an inspirational leader, who believes in delivering the best possible standards in guest service, continually leading your team by example. The role requires excellent interpersonal skills to handle guest complaints and providing departmental performance. Your key areas of responsibility will include: Ensure the smooth running of the food and beverage department Supervise the activities of all food and beverage team members ensuring they are all aware of their responsibilities and are performing all duties to a consistently high standard. Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively. Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times. Training and co-operating with colleagues to enhance the guest experience at all times. Ensure all cash, charge, float and till procedures are carried out in accordance with the Company policy. Ensuring all ordering stock control is completed in a timely manner Taking ownership to correct sub-performers through progressive communications whilst creating a healthy and energetic working environment. Making sure the department follows all the health and safety procedures. The ideal candidate is an individual who cares about providing excellent service to our guests and who can use their intuition and creativity to deliver a wondrous experience for everyone. Has an excellent customer focus, organisation and methodical approach is paramount with this role in order for the team and hotel to be successful. Experience within a similar environment is preferable. If you are the Food and Beverage Supervisor we are looking for and passionate about hospitality and dedicated to achieving standards of service excellence, then please send your CV today and join our winning team. What?s In It For You? People love to work with RBH Hotels because? We focus on health, wellbeing and our communities Our people are truly engaged at work There?s open, clear communication from the top We?ve got great career development opportunities There?s a culture of transformation and innovation We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes; Everyday discounts from high street retailers Opportunities to be involved in charity and community events Career opportunities, training and help with course fees Discounted hotel room rates for you AND your friends and family that will make you really popular Incentive programmes Flexible working arrangements because we know your life comes first Free meals on duty Healthcare plans and Insurance plans (just in case) Pension The Bigger Picture With a real focus on performance, people, quality, profit and communities at RBH Hospitality Management we transform hotels. RBH is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally. This job was originally posted as www.caterer.com/job/88625521


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