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Food & Beverage Supervisor

Post Date: 11/16/2019
End Date:  11/22/2022
Recruiter: Gold Leaf Recruitment
Location: Southampton, Hampshire South East England
Salary:
Job category: Fresh Produce
Employment type: Any ,
Employer or agency: Direct Employer
Job role: Food & Beverage Supervisor
Job reference: 1270329592

Food and Beverage Supervisor - Southampton - £8.60 per hour, every hour will be paid My client is recruiting for a Food and Beverage Supervisor to join their great team in the bar and restaurant areas of their busy city centre hotel (over 250 rooms and 1.7million F&B yearly turnover). They are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to their guests, contributing to them having a Happy stay. As Food and Beverage Supervisor, they want you to be part of a great and diverse team working together to provide great hospitality and products to their guests in the restaurant, bar or conference departments. They set high standards for themselves so that they can surprise and delight their customers and deliver a great experience. The food and beverage supervisor role: ? To supervise the activities of the Food and Beverage Crew, ensuring they are aware of their responsibilities and performing duties to a high standard ? To be familiar with the days business, restaurant and conference bookings so that you can prepare the team, the department and be ready for action ? To serve food and drinks and give excellent customer service, being a role model to the team demonstrating great hospitality ? To have a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively and to keep all areas clean and tidy at all times ? To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times ? Training and motivating Team members. ? Ensuring all cash, charge, float and till procedures are carried out correctly. Experience ? Supervisory experience or be a strong Restaurant / Bar team member looking to take on additional responsibility ? Great communication skills so you can chat to the guests and of course the team ? Flexibility ? to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends as well as mornings, or evenings (no split-shifts here) ? The ability to recognise what the customers want and need and be able to provide it ? Good people skills ? to work well in a team - they want work to be fun for all of their employees ? Have a genuine interest in providing hospitality to customers ? Confidence with systems and taking payments ? To be able to work well under pressure at times and multi task in a fast paced environment Ensure prompt resolution of customer complaints Benefits: ? Varied and interesting work- no day is the same ? Flexible working hours- shift working is what we do but not split shifts ?work-life balance ? Having the chance to work with and around friendly people ? great culture with employee satisfaction at 83.3% (2016 result) ? Birthday cards every year ? The opportunity to work for a well respected brand where people development is at the heart of the culture ? Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, they can help you to move and provide relocation support ? A smart Uniform ? Meals on duty ? Monthly engagement activities ? Annual Charity Event Day ? Training courses ? Employee of the month earning you a little bonus and fame for the month. ? Happy Rewards ? earn points and claim them back on gifts that you want ? Stay at one of their hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too. ? 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days ? Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave, childcare vouchers, Christmas savings scheme, etc? This job was originally posted as www.caterer.com/job/88036267


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