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Food & Beverage Supervisor

Post Date: 11/12/2019
End Date:  11/16/2022
Recruiter: Ashby Falcon Ltd t/a The Falcon Hotel Castle Ashby
Location: Northampton, Northamptonshire East Midlands
Salary: Unspecified
Job category: Fresh Produce
Employment type: Any ,
Employer or agency: Direct Employer
Job role: Food & Beverage Supervisor
Job reference: 1324760602

The Falcon is set in the picture-perfect village of Castle Ashby, in the heart of the Northamptonshire countryside. The nearby Castle Ashby House has magnificent Capability Brown gardens that draw thousands of visitors per year and are renowned throughout the UK for their preservation and historical significance.The hotel itself was founded in 1594 as a coaching inn and will reopen after a multimillion-pound, three-year refurbishment. Reimagined as a four-star independent boutique hotel with 22 luxurious bedrooms, The Falcon will have a destination restaurant serving seasonal produce sourced from within the 11,000-acre estate and function as an exclusive wedding venue. In addition, there will be two bars, a juice bar/café, large lounge serving afternoon teas and two terraces serving food and beverage throughout the day. A country retreat for those in need of rest and renewal, The Falcon will be a destination unlike any other in the Northamptonshire countryside. We are actively seeking a skilled full-time Food & Beverage Supervisor to join our team and maintain a high level of customer service standards, as well as supervising all food & beverage operations throughout the hotel and the restaurant & bar team members. Assistance is also required with the control of stock and revenue and you will also assist the Assistant Manager with all team training and appraisal process. Main Responsibilities As a Food & Beverage Supervisor you will be responsible for? · Leading a highly engaged food & beverage team to ensure an inspiring guest experience where high standards are delivered at all times · Maintaining a high level of knowledge regarding the restaurant & bar menus to advise guests and team members accordingly · Encourage and inspire the restaurant & bar team members, developing their knowledge food & beverages, and helping them to contribute to the overall guest experience · Ensure that every effort is made to achieve budgeted sales and operational expenses, whilst building upon the reputation of the hotel · Oversee the restaurant & bar team and ensure smooth running of service The Ideal Candidate Our successful Food & Beverage Supervisor will have? · Previous experience in a high quality and busy 4 or 5-star hotel environment with a genuine interest or desire to progress in hospitality · Have excellent food & beverage knowledge · Share your passion of food & drink with our guests and the team · Share results and feedback regularly with the department and identify the opportunities to improve service levels. Experienced in stock ordering and stock management in a food & beverage environment · Have a good understanding of the importance of effective health and safety management · Communication is key and that means with other team members, clients and our suppliers · Ability to build relationships with customers to achieve guest satisfaction · Recognising the importance of developing your team who will play an essential part in the overall guest experience · Passionate about guest service and ability to lead from the front · Due to the beautiful location of the property it can be difficult to reach by public transport, therefore access to your own transport is advisable About Us We expect a lot but we give a lot to get the right people. There are five main things we look for: · Character and personality, when you're at work, we want you to feel comfortable, to be who you are · People who like people, those that can interact with our guests and with colleagues harmoniously · Positivity, and friendly smiling employees can help to create great guest experiences · People who naturally go that extra mile, creating that exceptional guest experience and memorable moments · When you tell a guest you're happy to help, it shows in your smile. This is not just a job, it's hospitality Package Description Hospitality is all about people and we are committed to our people. We make sure you are happy and well rewarded, so that you pass that happiness onto our guests. As well as excellent training, development and progression opportunities, other benefits include: · Competitive salary · Complimentary meals whilst on duty · A share of the gratuities · Complimentary car parking · 28 Days holiday (Inclusive of bank holidays) · Auto-enrolment pension scheme This role is available with a start date in January 2020. Please submit your CV and a covering letter to our General Manager, Douglas Cooper We are an equal opportunity employer and welcome applications from interested individuals, however only candidates selected for an interview will be contacted. Please note applicants must have the right / permanent right to work in the UK and have satisfactory references. This job was originally posted as www.caterer.com/job/88541255


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