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Food & Beverage Supervisor

Post Date: 06/06/2018
End Date:  06/25/2021
Recruiter: Mercure Southampton Centre Dolphin Hotel
Location: Southampton, Nationwide
Job category: Fresh Produce
Employment type: Any ,
Employer or agency: Direct Employer
Job role: Food & Beverage Supervisor
Job reference: 856001287

We are currently looking for an enthusiastic individual to join our Maintenance Team as a full-time Food & Beverage Supervisor. Here at Mercure Southampton Centre Dolphin Hotel we acquire the right candidate to join our team and in return offer a competitive salary, various staff incentives, bonuses, staff development, uniform, on-site meals, discounts at all Accor Hotels, Vine Hotels as well as discounts at restaurants & stores within Southampton. The ideal person; Someone who has previous experience in a Food and Beverage role. Excellent guest focus with a real passion for hospitality. Excellent Customer Service Skills. Someone with an eye for detail and procedures, with the ability to be efficient and accurate under pressure. Excellent organisational skills with the ability to multitask. Excellent communication skills with a high level of English speaking, writing and listening skills. Job Specific Accountabilities; Enhances guest satisfaction Handles guest comments and complaints professionally and ensure follow-up Develop close relationships with guests to encourage loyalty Ensure guests receive a warm and personalised welcome Organises and supervises the preparation of points of sale according to activity forecasts Ensures that reference standards are properly applied Checks that sales materials are well presented Develops team spirit and motivation by creating a good working atmosphere Make sure of the information transmission in the concerned services Takes part in the welcome and integration of new employees in the department In conjunction with Management prepares or checks the work schedules, ensuring that they are consistent with activity forecasts. Set daily sales targets for the team Undertake Duty Management responsibilities Guarantees the respect procedure for governing cash operations, administration and audits, in line with the brands internal audit guidelines Ensure internal checks are carried out Ensure equipment and cultural assets of the department remain in good condition and working order Ensure all equipment is safe to use by staff and member of the public Ensure Health and Safety Procedures are followed by all members of staff within the department. Previous experience within a Food & Beverage role is essential Staff benefits include; Free hotel stays across the UK every 6 months, 30% discount at worldwide Accor Hotels 30% discount at any Accor Restaurant Discounts at local Southampton restaurants Staff meals on shift Uniform provided If this job role is of interest to you, then please send your CV and covering letter within. Job Type: Full-time Salary: £18500.00 per annum This job was originally posted as

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