Summary Do you enjoy supervising and leading a talented, enthusiastic, passionate team? Are you a customer focussed individual wanting to provide exceptional customer service? If so this role could be for you. What it's like to work here Over the past four years, the visitor experience at this grand gothic revival house has been transformed by introducing a year-round programme of events, activities and entertainment. The ambitious 40-member team has further plans to grow and develop Knightshayes? visitor offer and welcome creative customer-focused people to join the team. The property has one of the finest gardens in Devon with a vast plant collection and walled garden which supplies produce to the estate?s Stables Café. For more information about our property please visit [.. What you'll be doing You?ll love leading a small team, and with your passion for food and ability to identify new income opportunities, you?ll assist the Food & Beverage Manager to deliver an excellent experience for all our visitors at our special place. Through effective supervision and leadership you will motivate the team of staff and volunteers to work towards a culture of exceptional service and make it a great place to work. Ensuring the team are competently trained and compliant with relevant legislation, you?ll also make sure every food and drink order is beautifully presented and served with a smile. You?ll work with your team to ensure the outlet is well presented and tables are cleared efficiently. You?ll be proud to share our valuable work with our customers, and look to contribute new ideas so that we can maximise profit which can be reinvested back into our conservation work. Please also read the full role profile, attached to this advert. Who we're looking for To be successful in this role you will work with and lead your team, to deliver exceptional customer service with our cause at the forefront of your mind: You'll need to be; Customer focussed with great communication skills both verbal and written Passionate about food Creative and proactive and love seeking out new opportunities An inspirational leader Confident supervising teams ? rota?s, managing absence, giving feedback Aware of Health & Safety compliance requirements The package Benefits for working at the National Trust: Flexible working whenever possible Free parking at most locations Discounts in high street stores, cinemas, National Trust properties and cafes. Free entry to our properties for you, a guest and your children (under 18) Generous annual leave Subsidised health cash plan Free 24-hour support service Substantial pension scheme of up to 10% basic salary Training & Development tailored to you As a commitment to continued development within our people, we offer, at line managers discretion, a variety of internal training and hospitality apprenticeship courses to support you with your current and future career prospects. Up to 5 days of paid volunteering for you. [Click here to find out more about the benefits we offer to support you.] [.. .. here to find out more about the benefits we offer to support you.]: ..