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Food & Drink Assistant / Waiter

Post Date: 09/14/2019
End Date:  09/17/2022
Recruiter: London & Regional Limited
Location: West Wickham, Nationwide
Salary: Unspecified
Job category: Fresh Produce
Employment type: Any ,
Employer or agency: Direct Employer
Job role: Food & Drink Assistant / Waiter
Job reference: 1261145673

We have a fantastic opportunity for a positive and enthusiastic Waiter to join our Food & Drink team at The Trafalgar St. James, Curio Collection by Hilton. Join one of the most iconic hotels in Central London, right on Trafalgar Square, and help us to create a wondrous place in people's lives. We are currently looking for a charismatic and optimistic Waiter or Waitress with a passion for service and with previous experience in a high-end restaurant or bar. You will be able to engage with guests and ensure they have a wondrous time, and always look out for new ways of improving the service in our fantastic Food & Drink outlets. Key Responsibilities When working as a Waiter/Waitress you will be the person in charge for the guest journey during our guest's time in our Food & drink outlets. You will also; Liaise with all team members and the kitchen to ensure swift and efficient food and drink service to the tables Demonstrate a thorough understanding of all menu items provided and identifying opportunities for up-selling and promoting when appropriate; Ensure team members work together and communicate to provide a continuously high standard of service to our guests Report and follow up on any comments, VIP arrivals or guest queries as they occur Key Requirements The ideal candidate is an individual who cares about providing excellent service to our guests and who can use their intuition and creativity to deliver a wondrous experience for everyone. The ability to multitask and prioritise is important, as well as the ability to work well under pressure. As a minimum we would expect you to have excellent command of spoken English and an ability to engage and connect with guests, with a creative, forward thinking approach. Flexibility to work a variety of shift patterns and a desire to provide exceptional customer service is essential. Experience within a similar environment is preferable, however we recruit for attitude rather than experience and will give you the tools to ensure you will be successful in your role. Company Benefits: Up to 33 days paid holidays per annum Health & Wellbeing Cash Plan Life Assurance Scheme Pension Scheme Complimentary meals and dry cleaning on duty Discount program for you, your friends & family to stay in Hilton Hotels around the world Opportunities for Internal career progression Departmental incentive programmes Professional training and development opportunities Our historic building hosts 131 bedrooms including 15 exquisite suites, and a number of venues to eat, drink, work or play. The Trafalgar Dining Rooms is a destination of style and great taste in the pulsing heart of the city. Our kitchen celebrates the finest, freshest, and where possible, local ingredients, with local flavours. The Rooftop is a space for sipping individually crafted cocktails and drinking in the inimitable city view while dining on the shared plates prepared by our chefs on the open grill. This job was originally posted as www.caterer.com/job/87942941


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