We're all about people. Why else would we be in hospitality? Here's to being honest: no one works as a Food and Drink Assistant because it pays high wages and is an easy ride. To succeed in this industry, you have to be a roll-your-sleeves-up, laugh-through-the-tough-times and love-your-customer kind of person and really care about delivering exceptional service. What will I be responsible for as F&D Assistant? Constantly striving to deliver a positive guest experience Offering recommendations to your guests, going above and beyond to make everyone's day ? a (large) cup of coffee for Lucas, as you noticed his new-born baby is grouchy? No problem Being personable and engaging with our guests Developing relationships with all of our guests, getting to know them and remembering the details that will create memorable experiences for each and every one of them Have an interest in F&D with a passion to develop your knowledge further Striving to become an integral member of a committed team, ensuring each member takes pride in their work and communicates with one another. Is this F&D Assistant role right for me? The Food and Drink Assistant we're looking for will have a genuine passion for exceptional customer service, a love for food and drink and the ability to keep that smile shining through the fog Being able to keep guests happy sometimes means you creatively think on your feet and that's why you've got to love change ? you'll know as well as we do that no two days in hospitality are the same We don't mind if you have experience as a Food and Drink Assistant, we just want you to read what we're all about and think: ?Huh That's just like me' What's in it for you? Discounts across retail, restaurants, events etc. (because we know life isn't just about work) Family and Friends discounts in hotels across the Almarose estate (that'll make you really popular) Leisure Club/Gym complimentary membership Free onsite parking Meals for free on shift ? hard work is hungry work Progression and career development opportunities across the UK, with training and support with course fees Incentive programmes Pension Scheme Access to an Employee Assistance Programme, 24/7, 365 days a year. Who are Almarose Hotels? Almarose Hotels are an independent Hotel Management company who own and operate an award-winning portfolio of 20 4 properties throughout the UK. It's an exciting time to join our portfolio; our strategy is to develop and invest in our properties and employees, with opportunities that span across beautiful countryside and bustling city centre locations ? each offering a truly unique experience for our guests, and exemplary professional development and careers for you.